Privacy Policy

eCleanCo (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using eCleanCo, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and payment details.

• Service-Related Information: Booking details, service preferences, and transaction history.

• Device and Usage Data: IP address, device type, operating system and location data (if permitted).

2. How We Use Your Information

We use the collected information to:

• Facilitate service bookings and transactions.

• Provide customer support and improve our services.

• Send updates, promotions, and important notifications.

• Ensure security, prevent fraud, and comply with legal requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Cleaning companies to fulfill your service requests.

• Legal Authorities: If required by law or to protect our rights and users.

4. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Restrict or object to certain data processing activities.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and your continued use of our services indicates acceptance of the revised policy.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: Email: dispute@eclean.om